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ClassRingShop

ClassRingShop

classringshop.com
What is your customer experience with ClassRingShop?

ClassRingShop Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • ClassRingShop has 2.6 star rating based on 14 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Fast delivert, Fast delivery, Great website.
    Cons: Bad customer service, Poor quality product, Product is bad quality.

  • Recent recommendations regarding this business are as follows: "DO NOT BUY FROM CLASS RING SHOP", "Check Others as this company is not registered with BBB.", "Take your business elsewhere", "Don't trust bad reviews, ring is beautiful!", "Avoid this company.".

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Media from reviews

ClassRingShop - Yet to receive my order
ClassRingShop - Yet to receive my order - Image 2ClassRingShop - Looks greatClassRingShop - Looks great - Image 2ClassRingShop - Looks great - Image 3ClassRingShop - Ring discolored and fell apartClassRingShop - Ring discolored and fell apart - Image 2
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Top ClassRingShop Reviews

Positive Review

"Looks great"

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My ring is awesome. Solid back, not a flaw on it. Presents just like the photos showed as I completed my design. It's just the first day, but no complaints....

Critical Review

"Yet to receive my order"

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I ordered two rings and only received one (December 2024). When I contacted them, I was told someone must have opened the package. I provided photos that...

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Byron J Blt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Yet to receive my order

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ClassRingShop - Yet to receive my order
ClassRingShop - Yet to receive my order - Image 2

I ordered two rings and only received one (December 2024). When I contacted them, I was told someone must have opened the package.

I provided photos that clearly show the package only contained one ring. I also suggested that they check their shipping documentation for the weight of the package, which would verify that only one ring was shipped. To date, I have yet to receive a return call (as promised on several occasions). Only when I called today was I told that the postal service denied a claim and I would not receive a refund or the additional ring I ordered.

Trash! If you're reading this review, don't waste your time with classringshop!

Photos 1 - Clearly shows one box in a plastic shipping bag, when there should be two.

Photo 2 - Shows the second order missing a stone.

View full review
Loss:
$319
Pros:
  • Quick delivery
Cons:
  • Terrible customer service and order resolution

Preferred solution: The ring I ordered!

User's recommendation: DO NOT BUY FROM CLASS RING SHOP

Chistopher Szj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nampa, Idaho

Looks great

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ClassRingShop - Looks great
ClassRingShop - Looks great - Image 2
ClassRingShop - Looks great - Image 3

My ring is awesome. Solid back, not a flaw on it.

Presents just like the photos showed as I completed my design.

It's just the first day, but no complaints. I'd always wanted a College ring to represent my school and the memories I made there, and now I have it.

View full review

User's recommendation: Check Others as this company is not registered with BBB.

Jaime A Krx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ring discolored and fell apart

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ClassRingShop - Ring discolored and fell apart
ClassRingShop - Ring discolored and fell apart - Image 2

I was extremely disappointed with the quality of this class ring. After just six months, the ring started to discolor and fall apart, despite minimal wear.

I reached out to the company expecting some level of customer service, but they completely refused to offer a refund.

For the price I paid, I expected much better durability and customer support. If youre looking for a class ring that lasts, I highly recommend taking your business elsewhere.

View full review

Preferred solution: Full refund

User's recommendation: Take your business elsewhere

Halo Ndi

Perfect

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ClassRingShop - Perfect
ClassRingShop - Perfect - Image 2
ClassRingShop - Perfect - Image 3

My son's ring is

absolutely perfect, it's everything we hoped it would be, it looks exactly like what we ordered, it was quickly delivered, we are both so excited to get it,it's just perfect, I wouldn't change a thing or add anything.

Even my ring from 30 years ago had slight flaws, this one doesn't have any.

View full review
1 comment
Guest

Sounds great

Maryann B Nds

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I honestly don't think the ring came out really nice I ordered my ring on December 13th and it was here on December 21st I think the quality was very good , I kept checking up on the ring every few da

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ClassRingShop - I honestly don't think the ring came out really nice I ordered my ring on...

My overall experience was good ring was very heavy with silver It was engraved and it turned out really nice And the cost was a $100 cheaper than Another place I think the ring came up beautiful

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Pros:
  • I had no problem
Tiffney Iqh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rocky River, Ohio

The Best Customer I ever experienced.

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From the ordering process, to having the ring resized. Always got emails updating me on the progress.

When I did call, they were pleasant and answered all my questions. I ordered a college ring for my Grandson. He loved it.

Excellent quality!

Not a lightweight ring. Nice and heavy.

Got everything I asked for on the ring.

View full review

User's recommendation: Don't trust bad reviews, ring is beautiful!

Candance Myy

Most know

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You get what you pay fourjust remember that. great website product sub par . I give would not buy again.

View full review
Loss:
$400
Pros:
  • Great website
Cons:
  • Product is bad quality

Preferred solution: Nothing

Mark F Fvo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mariposa, California

Still a “Cluster” RUN, don’t just walk away.

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ClassRingShop - Still a “Cluster” RUN, don’t just walk away.
ClassRingShop - Still a “Cluster” RUN, don’t just walk away. - Image 2

Having made 3 purchases from this company. First 2 rings were very good quality and have worn very well for the last 5 years.

BUT, and a VERY BIG BUT.the ring I purchased in the spring of 2020 was a COMPLETE DISASTER, total CLUSTER!

Gold Plating which wore off in less than 2 days.

Hollowed out back, which was NOT stated. ( the other 2 previous rings are solid backed )

The band is thinner and has broken several times. Finally this was replaced at MY COST. (Not covered by warranty).

The Stone was cheap, dull and dirty looking glass which was held in by 4 thin wires.

This stone fell out numerous times. Finally I replaced the stone with a quality stone and had it properly mounted. Again my cost. $200.

No warranty. The company did refund me the cost of the Gold Plating for $50. Only after I called numerous times. The company now states it uses a solid back to hold the stones in place.

This was done following numerous complaints.

Never got any satisfaction for this company.

Bad Company. Bad Products. Bad Customer Service.

STILL!!

Now they have improved the product after numerous complaints.

Trust NOTHING this company offers.

Pure Garbage. Still a waste of your time and money.

View full review

User's recommendation: Avoid this company.

1 comment
Guest

I purchased a Ring from them, and had a few issues. Every time I called the number I was routed to a woman from India with an Indian accent.

Did that happen to you?

The problem is she just didn’t seem to understand to get what I was trying to say about making my ring a different size and other basic things -definitely a language barrier. Just wondered if that happened to you, or if you were able to talk to somebody directly from where they make the rings in New Jersey.

Mark F Fvo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrendous service. Deplorable product

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ClassRingShop - Horrendous service. Deplorable product
ClassRingShop - Horrendous service. Deplorable product - Image 2
ClassRingShop - Horrendous service. Deplorable product - Image 3

Purchased a class ring from this company several times. Quite happy on the first 2 times.

Descent product. 3rd purchase was a nightmare of a piece of utter and total garbage.

The 3rd ring was supposed to be gold plated, not gold painted the finish completely wore out in less than 2 days.

The stone was a faded, dull grey topaz. Completely translucent and with no reflection or refraction. Plus the rings are no longer solid backed, but the stone is held in place by 4 thin and tiny rods which quickly bend and break, causing the stone to fall out.

I had the stone replaced with a proper white topaz and the setting made proper to keep it in place. My extra cost $200.

Company refused to refund the cost of the gold plating, only offering to replate the gold. That would not be an improvement, but I could pay to have a thicker plating added on for additional cost. They dont tell you the rings are now hill backed and are lighter and cheaper, but cost you the same.

This ring is garbage and the customer service is uninformed and useless. Shop elsewhere.

This company is a bunch of charlatans. TOTAL GARBAGE.

View full review
Loss:
$200
Pros:
  • Reasonable turn around time
Cons:
  • Bad customer service
  • Complete garbage

Preferred solution: Full refund

User's recommendation: Avoid this company. Complete harbage

Mark F Fvo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Inaction on the resolution of the issue.

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CRS produced and sold me a ring of lighter weight, stone which was improperly mounted which allows the stone to fall out numerous times. The stone was dull and did not match the photos used on their website.

The ring is now hollow backed and this is not stated.

The shank of the ring is thinner and gone from a 8-10mm to a 6mm. Being thinner the shank breaks much to easily.

The shank has cracked and been repaired one and was replaced with a heavier shank. At my cost.

The stone which consistently fell out because it was held in place with 4 thin wires of steering silver had to be properly replaced by professional jewellers with a hidden bezel. The stone was a dull and low quality greyish topaz.

Nothing like what was advertised on the website. It was replaced by a CZ and held in place by a proper bezel.

The gold plating, which was a gold paint wash was gone in 2 days. Note only on exposed areas which would naturally take more wear, but in areas that were exposed to no contact. Professional jewellers who worked to this ring stated minimal gold was applied during the electro-plating process.

Customer service stated to send the ring back and theyd replate the ring.

My response was why should I trust them? Theyve given me no positive answers.

It took almost 18 months to refund just the cost of the plating. That came after constant phone calls and poor reviews.

Communicating with other dissatisfied customers whove had the same issues seemed to finally get them to move on an issue that took an absurd amount of time.

This is a cheaper product than what the produced just a few years ago and they show no pictures indicating the cost costing poor construction now being used. The images of the stones used and the final product look nothing like what the customer receives.

Very thing is deceptive except for their delivery time.

Having to spend $200. To have a proper stone properly set is obscene.

The ring looks now what I expected it to look like when I purchased it. What I received from CRS was garbage and return policy was just more unacceptable placations.

Company is dishonest and doesnt show what is the actual product. Highly false advertising.

Having to spend extra to get a product I wanted.

Like buying a new car from a dealership photograph, but what you get is a car with no tyres or engine and its spray painted with water coloured paint.

Bad company in every aspect who are not willing to accept their mistakes. I urge everyone to avoid these people.

.

View full review
Loss:
$200
Pros:
  • Fast delivery
  • Fast delivert
Cons:
  • Poor quality product
  • Bad customer service

Preferred solution: Price reduction

User's recommendation: Avoid this company at all costs. What you get is a cheap trinket to what you’re shown.

Anonymous
map-marker Bartlesville, Oklahoma

Poor quality

Should have read the reviews before ordering. The ring was produced as ordered.

I paid an extra $50 for the gold plating. Have had the ring for several weeks and the gold plating is coming off. I don't even wear the ring all the time.

Co ntacted the company and still have not heard back from them. Buyer beware!

View full review

User's recommendation: Questionable company

Mandi S Dle

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Angry and Scammed

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Well, they took hundreds of dollars from me and provided NOTHING in return. They ring never came.

I was promised the moon and stars and yet still no ring. SCAM!

AVOID! THIEVES!

View full review
Loss:
$220
Cons:
  • Thieves scam

Preferred solution: Deliver product or service ordered

User's recommendation: Scam! Do not give away your money.

1 comment
Guest

Much appreciated.

michael K Ipr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad ring worse customer service

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got my ring size was off they want a bunch of money to fix there mistake then told me go ahead and dispute we win all the time

no ever to make it right once the have ur money they dont carenever stay far wat

View full review
Loss:
$220
Cons:
  • Bad customer service

Preferred solution: get ring made in size that fit her

User's recommendation: never stay far way

Angela S Fgk

Very poor quality!

I wish I had read the reviews of this company. Long story short, I had to send ring back TWICE...the stone was different than the first stone, it was off center and the engraving was absolutely awful!

I paid over $400.00 for this ring and am so disappointed! Buyer beware!!

View full review
Loss:
$450

Preferred solution: Full refund

User's recommendation: Shop elsewhere, poor quality

1 comment
Guest

Sorry for your experience! I was reading all the reviews before purchasing my son's ring. There are so many unsatisfied customers, there is no way I'm purchasing from them.

Anonymous
map-marker Mariposa, California

Poor quality, inaccurate product description

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Firstly after wearing the ring 4 hours the Gold-Plating is already wearing off. The product description does not tell you that the ring is not solid backed so the stone chosen looks like broken glass with nothing to reflect off from. Poorly designed and defective product and now the company is using the excuse thats going to be several weeks before they can provide service.

View full review

User's recommendation: Shop elsewhere. Poor quality worse customer service

Henry V Zkg

So far not a pleasant experience

I ordered a ring last week and chose to have an engraving inside. The ring arrived and it appears to be pretty flimsy for a 190 dollars ring!

Also the engraving wasn’t there. When I called the customer service, the individual kept saying that he didn’t see an engraving on the order. I informed this gentleman that I had a snapshot of my order that showed I chose to have an engraving. He kept saying that he didn’t see it on my order!

Had I not taken the snap shot I doubt if these people would have believed me (the customer) . Also I have been trying to in on their site and having issue.

View full review
2 comments
Guest

These rings are the same quality that come from a gum machine

Guest
reply icon Replying to comment of Guest-1847438

EXACTLY!!!

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